New Jersey Natural Gas
NEW JERSEY NATURAL GAS RECOGNIZED NATIONWIDE AS A UTILITY CUSTOMER CHAMPION
01/23/2025 - For Immediate ReleaseWALL, N.J. – For the eleventh time, New Jersey Natural Gas (NJNG) has been named a 2024 Customer Champion based on data from Escalent’s Utility Trusted Brand & Customer Engagement™ (UTBCE): Residential study. NJNG is one of the country’s top 47 natural gas and electric utilities recognized for their commitment to a cleaner energy future, supporting environmental causes and goodwill within their local communities.
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“Listening to our customers is the cornerstone to building open and transparent relationships, and ensuring meaningful support for the communities we serve,” said Marissa Travaline, vice president of Customer Service, Marketing and Energy Efficiency at New Jersey Natural Gas. “Thank you to our customers for recognizing our team’s efforts to understand their individual needs and provide the best experience we can.”
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Escalent, a top data analytics and advisory firm with extensive energy, utility and brand experience, conducted surveys among 59,377 residential electric, natural gas and combination utility customers of the 142 largest U.S. utility companies. This study is a composite based on customer ratings and measures company reputation, environmental dedication, infrastructure investment and benefit awareness.
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“Leading utilities that have protected their company reputations and continue to illustrate their value to customers with effective programs and clear communication about improvements are building engaged relationships,” said Suzanne Haggerty, director of Syndicated Research with the Energy industry practice at Escalent.
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About New Jersey Resources
New Jersey Resources (NYSE: NJR) is a Fortune 1000 company that, through its subsidiaries, provides safe and reliable natural gas and clean energy services, including transportation, distribution, asset management and home services. NJR is composed of five primary businesses:
- New Jersey Natural Gas, NJR’s principal subsidiary, operates and maintains natural gas transportation and distribution infrastructure to serve customers in New Jersey’s Monmouth, Ocean, Morris, Middlesex, Sussex and Burlington counties.
- Clean Energy Ventures invests in, owns and operates solar projects, providing customers with low-carbon solutions.
- Energy Services manages a diversified portfolio of natural gas transportation and storage assets and provides physical natural gas services and customized energy solutions to its customers across North America.
- Storage and Transportation serves customers from local distributors and producers to electric generators and wholesale marketers through its ownership of Leaf River and the Adelphia Gateway Pipeline, as well as our 50% equity ownership in the Steckman Ridge natural gas storage facility.
- Home Services provides service contracts as well as heating, central air conditioning, water heaters, standby generators, solar and other indoor and outdoor comfort products to residential homes throughout New Jersey.
NJR and its over 1,300 employees are committed to helping customers save energy and money by promoting conservation and encouraging efficiency through Conserve to Preserve® and initiatives such as SAVEGREEN®.
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For more information about NJR:
Follow us on X.com (Twitter) @NJNaturalGas.
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Contact:
Michael Kinney, Media
732-938-1031
Adam Prior, Investors
732-938-1145